Meaning of problem-solving skills
- Problem-solving is the process of analyzing a problem and finding an appropriate solution.
- The very basic objective of problem-solving is to identify the source of a problem.
- Problem-solving skills help you to determine where and when the failure may occur.
- You need to solve a problem under the constraints of cost, time, quality, technology and talent available.
- Problem-solving skill is very vast in itself because there are many other skills that are must required to enhance your problem solving skills.
Different types of problem
| Sr no. | Well defined problem | Ill defined problem |
| 1 | Have specific goals and clear expected solutions | Do not have specific goals and clear expected solutions |
| 2 | Problem solving strategies are easily developed | Problem solving strategies are difficult to developed |
| 3 | Sometimes it can be solved by using appropriate formula | It requires research, analysis and good judgement to solve |
| 4 | Easy to maintain the quality of alternative solutions | Difficult to maintain the quality of alternative solutions |
Other skills needed to enhance problem-solving skills
1. Research and analysis
- It is an essential skill required to enhance problem-solving skill.
- Here you need to identify the causes and effects of the problem arose.
- You need to collect data relevant to the problem.
- After collecting all the relevant data you need to analyse the problem and develop appropriate solution.
2. Risk management
- Sometimes while problem-solving you need to forecast some of the data. This involves a certain amount of risk.
- You need to evaluate the effects of risk taken at every interval.
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3. Decision making
- You should have the ability to take the right decision and at a right time.
- You need to be transparent while making decisions.
- Decisions made should be based on past data, present data and as well as forecasted data.
- You need to monitor the decisions which are already implemented and perform changes if necessary.
- You need to carefully follow the steps involve in decision-making.
4. Flexible and Adaptable
- You need to be very practical while solving any problem.
- You should be flexible so that you can change your roles and responsibility according to the requirement.
- You need to be adaptable to the changing environment around you.
- These things make you capable of handling circumstances arise due to certain problem.
5. Communication
- While solving a problem each employee is dependant on one another. Since you will be working in a team. Hence you need to be good at communication.
- You need to clearly explain the ongoing activities to maintain co-ordination between teammates.
- Good communication lower the chances of failure.
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6. Creativity and innovative
- You should be capable of generating new ideas and method so that it will be helpful while solving a problem.
- Being creative is a part of your job. This reduces stress and develops an interest in completing the task.
- Creativity and innovative will help in dealing with an anomalous situation.
