Communication is most important skill required for every subordinate. It is an act of sharing information. At workplaces this skill is must required because every subordinate need to be very clear about the goal and objective of the organization. Good communication increases the productivity and efficiency of the organization.
Here I have listed the communication skills required for every subordinate at workplace.
1. Be a good listener
- By listening you can improve your interaction, ability to influence and negotiate with others.
- Notice the speaker’s body language and show him or her that you are listening carefully.
- Do not interrupt in between when somebody is speaking. It’s a best sign of active listener.
- Give importance and try to understand speaker’s point of view.
- Ask questions and give response or feedback if required.
2. Have complete knowledge
- You should have complete knowledge related to the topic. Otherwise it will lead to false information.
- If you do not have the appropriate knowledge then it may also cause communication gap. Because you are not prepared of what to speak.
- You should also know about kinds of words you are using.
- You need to be comprehensive while speaking about a particular topic.
3. Have confidence while speaking
- You should have positive body language while speaking to others.
- Have a eye contact while talking. This makes you interactive and helps you in paying attention.
- Confidence makes you feel more energetic and motivated.
- Having confidence will make other feel of your capabilities in accomplishing a particular task.
4. Emotional intelligence
- It is the ability to evaluate one’s own as well as others emotional behavior.
- It is the skill which is learned over time rather acquiring it.
- You need to be very careful about the person’s mood before having a talk.
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5. Two-way communication
- You should engage your audience in discussion. This will make the thing easy to understand.
- If you are a public speaker, you should know your audience.
- Two-way communication makes a democratic environment that allows people to share their opinion and ideas.
- Two-way communications will help a lot in problem solving and decision making.
6. Take and give feedback
- Taking proper feedback can improve your performance.
- Positive feedback or negative feedback consider them seriously.
- Feedback acts as a tool for continuous learning and will make you aligned to goal.
- You need to note down key points occurs during the conversation.